c88q FAQ

Go to c88q Register and fill in your phone number, a password, and your preferred currency (BDT). The whole process takes under two minutes. You must be 18 or older to register. One account per person — duplicate accounts are closed without notice.

No. Each player is allowed exactly one account. If you lose access to your existing account, contact live chat and the support team will help you recover it. Creating a second account to claim the welcome bonus again breaks c88q's terms and will result in both accounts being suspended.

You must be 18 years old or above. c88q checks this during KYC verification. If your documents show you are under 18, your account will be closed and any balance returned.

c88q supports four mobile-money methods used in Bangladesh: bKash, Nagad, Rocket and Upay. No bank cards or crypto are needed. All four methods work for both deposits and withdrawals.

The minimum deposit is ৳400. There is no maximum deposit limit stated — you can top up as much as your mobile-money account allows. Funds typically arrive in your c88q balance within 6 minutes of sending.

Most deposits clear within 6 minutes. If it has been longer than 15 minutes, open live chat and share your bKash transaction ID (TrxID). Support is available 24/7 and can trace the payment on the spot. Do not send another deposit until the first one is resolved.

Standard withdrawals process in about 20 minutes. Your first-ever withdrawal may take up to 1 hour because the KYC check runs at that point. The minimum withdrawal amount is ৳1,200 and the daily limit is ৳2,20,000 on the Classic tier — higher tiers have larger limits.

You need one government-issued photo ID: a National ID Card (NID), Passport, or Driving Licence. Upload a clear photo — both sides for the NID. The review takes up to 12 hours, though most verifications finish faster. KYC is required before your first withdrawal, so uploading early avoids delays.

The daily withdrawal limit depends on your VIP tier. Classic members can withdraw up to ৳2,20,000 per day. Elite members can withdraw up to ৳11,00,000, and Infinity members up to ৳34,00,000. If you need more in a day, contact your account manager (Elite tier and above) or live chat.

New players get a 100% first-deposit bonus up to ৳14,500. Deposit ৳1,000, play with ৳2,000. The bonus is credited automatically when you make your first deposit of at least ৳400. It is valid for 7 days after crediting.

The wagering requirement is 9× the bonus amount. If you receive ৳1,000 as a bonus, you need to wager ৳9,000 total before the bonus converts to withdrawable cash. All casino games at c88q count toward the requirement. The requirement must be met within 7 days or the bonus expires.

Yes. Classic-tier members receive 1.2% daily cashback on net losses. Higher VIP tiers earn more — up to 2.45% at Infinity tier. Cashback is credited each day and carries no wagering requirement. You can also refer a friend and earn ৳525 per successful referral.

c88q hosts over 5,800 games across slots, fishing, crash, lottery and live dealer categories. Providers include Evolution, Spribe, Pragmatic Play, JDB and KA Gaming. Popular titles include Shade Dragon Fishing (RTP 96.3%), Monster Hi-Lo (RTP 97.2%), Jungle Delight (RTP 97.4%) and Tongits Go (RTP 97.5%).

RTP stands for Return to Player — the percentage of total wagers a game pays back over a large number of rounds. A game with 97% RTP returns ৳97 for every ৳100 wagered on average. Higher RTP means better long-run value for players. c88q shows the RTP for each game in the lobby so you can compare before you play.

c88q offers 24/7 live chat in English. Click the chat icon inside your account dashboard. There is no phone number or email — live chat is the fastest channel and agents typically reply within a minute. For account security, never share your password with anyone, including support staff.

Open live chat and ask the agent to set a daily, weekly or monthly deposit limit on your account. Limits take effect immediately. If you need a longer break, you can request a temporary self-exclusion — the agent will explain the available durations. c88q does not remove self-exclusion early. All requests are free and confidential.